SWFTCharge Festival FAQ’s

 

Are your booths open 24 hrs?

Unfortunately we can’t last as long as our chargers, so our booths do close at night. However, our hours of operation are between 11-12 hours per day and specific times vary depending on venue.


Does this work with all types of phones?

Yes, our chargers work the both iPhones, Androids (micro-usb and USB-C) and vaping devices.


How many times can I swap the chargers?

You can swap as many times as you want, we offer unlimited swaps… think of it like free refills!


What is the mAH of the chargers?

The chargers are 5500 mAh


How long do the chargers last?

The charging capability of the charger varies based on the size of the phone, screen time while charging and other factors. Generally, it can provide 1 -2 full charges.


Can I use it at home?

You most certainly can! Your charger comes with a micro-usb port at the base and cable for you to charge it at home.


What events will you be at?

Take a look on the festivals tab to get a full list of festivals we will be attending this year.


I bought a charger at another festival, can I use the service at a different festival?

At SWFTCharge we love our festi-regulars who don’t just come to one but come to them all! Bring in your charger and your e-mailed receipt for a special treat…(unlimited swaps all festival long for the price of ONE DAY!)


Is this the same as the lockers?

No, we are a separate entity than locker rentals and do not swap chargers acquired through the locker program.


My SWFTCharger is no longer putting a smile on my face

Please send an e-mail including your digital receipt and a description of your experience with the service to admin@swftcharge.com.